SHIPPING
All orders are processed in the order in which they are received. Our normal processing time is 5-7 business days. All shipments are sent via USPS or UPS, once your order has been processed and sent out for mailing, you will receive a tracking number.
RETURN POLICY
Prior to returning any items, please send and email to: hello@karafelicia.com to address any concerns or problems along with photographs of your order and the issue. We only accept returns on products that are unopened/unused and it must be returned in the original packaging. Shipping costs can not be refunded. Items must be returned within 10 days from the date of purchase. If a refund is issued, please allow 14 business to process.